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Privacy Statement

1. General

Henkel AG & Co. KGaA, hereinafter referred to as Henkel, respects the privacy of each person who visits our website. We would like to inform you below about the categories of personal data collected by Henkel and how it is processed. You will also find out below how you can exercise your rights as the data subject.

All changes to this data protection statement will be published on this website. This enables you to receive information at any time about which data we collect and how we use it.

This data protection statement does not apply to websites that can be accessed via hyperlinks from the Henkel website.

2. Collection, use and processing of personal data

Name of the responsible entity: Henkel AG & Co. KGaA
 
Address of the responsible entity: Henkelstraße 67, 40589 Düsseldorf, Germany
 
Henkel uses personal data primarily to provide this website to users. Any further processing of personal data only takes place on the basis of legal obligations or permissions or if the respective user has provided Henkel with their consent. In particular, Henkel saves and processes data for the following purposes:
 
When users visit the website, Henkel automatically collects and saves certain data such as:
The IP address or device ID assigned to the respective end device which we require for transferring the requested content (e.g. content, text, images, product information, files made available for download, etc.), the user activities related to the website, the type of the respective end device and the type of browser, as well as the date and duration of use.
 
Henkel saves this data for a maximum of 7 days in order to identify and pursue any misuse.
 
Henkel also uses this data to improve its own range of services and functions on the website and for general administrative tasks.
Furthermore, Henkel deletes or anonymises the user data including the IP address immediately after it is no longer required for the purposes described above.
The processing and use of the data is based on legal regulations that justify these processing operations because (1) the processing of the data is required for the provision of the website; or (2) Henkel has an overriding legitimate interest in ensuring and enhancing the functionality and error-free operation of the website and tailoring it to the needs of the user.

3. Further processing of personal data

a) Customer enquiries

You may have entered your contact data in our contact form. We use your data for the purpose of answering your enquiry.

Your data is processed and used based on legal regulations that justify these processing operations on the grounds that it is necessary to process this data in order to deal with your enquiry.

If you have not given your consent for your data to be saved for a longer period of time (e.g. as part of our customer relationship management), we do not save your data for longer than is required to fulfil the purpose described above or for as long as required for us to comply with statutory retention periods.


b) Competitions

You may have given us your contact data and your address when participating in a competition that we offer from time to time on our website. We use your data for the purpose of administering the competition.

We do not pass on your data to third parties except for when distributing the prizes or administering the competition.

Your data is processed and used based on legal regulations that justify these processing operations on the grounds that it is necessary to process this data in order to administer the competition.

If you have not given your consent for your data to be saved for a longer period of time (e.g. as part of our customer relationship management), we only save your data for as long as it is required to fulfil the purpose described above or for as long as required for us to comply with statutory retention periods.


c) Customer surveys

You may have given us your contact data, such as your email address, when participating in a customer survey. We use your data for conducting the customer surveys.

We do not pass on your data to third parties except for when conducting the customer surveys.

Your data is processed and used based on legal regulations that justify these processing operations on the grounds that it is necessary to process this data in order to conduct the customer survey.

If you have not given your consent for your data to be saved for a longer period of time (e.g. as part of our customer relationship management), we only save your data for as long as it is required to fulfil the purpose described above or for as long as required for us to comply with statutory retention periods.

4. Cookies

If you want to learn more about the cookies created by this website, please follow this link.

5. Web tracking

a) Google Analytics

This website uses Google Analytics, an analysis tool provided by Google Inc. (Google). A cookie is installed on your computer for this purpose. The information collected by this cookie about your user behaviour on our website (including your IP address) is transferred to Google and saved on a Google server in the USA.
 
We have activated an IP anonymisation function. This means that Google shortens/anonymises the last octet of the IP address within the Member States of the European Union or in other states that are contracting parties to the Agreement on the European Economic Area. Only in very exceptional cases is the full IP address transferred to Google and then shortened on servers in the USA.
 
On behalf of the operator of this website, Google uses this information to evaluate your user behaviour on our website, to create reports on the activity on the website for the operator of the website and to provide additional services connected with the use of the website and the Internet for the operator of the website. Google does not combine your IP address with other existing data about you that is held by Google.
 
Withdrawal of consent for the collection of data:
You can prevent Google collecting and using data (cookies and IP address) by changing your browser settings or by downloading the following browser plugin: https://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin or changing the browser settings on mobile devices, please click on this link to prevent Google Analytics collecting data on this website in future (this opt-out only works in this particular browser and only for this domain). An opt-out cookie will then be saved on your device. Once you delete your cookies in this browser, you will need to click on this link again.


b) Google DoubleClick

We use the Google DoubleClick function on our website to evaluate the user behaviour on our website and to enable Google and other advertisers with whom we work to display targeted advertising with DoubleClick based on the user’s behaviour. A cookie is installed on your computer for this purpose. This cookie collects data about the advertising that is displayed on your browser and about the advertising banners that you click on. The data collected by this cookie about your user behaviour on our website is transferred to and stored on a Google server in the USA. The collected data is used to display targeted advertising on your browser based on your user behaviour.
 
Withdrawal of consent for the collection of data:
As well as changing your browser settings, you can also permanently deactivate the DoubleClick cookie using a browser plugin. The plugin ensures that your deactivation settings are retained in the browser even if you delete all cookies. You can download the browser plugin to permanently deactivate this function here.

6. Rights of the data subject / Data Protection Officer

You can exercise your right to receive information at any time. In addition, you have the following additional rights if the relevant conditions exist:

  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object to the relevant data protection supervisory authorities
  • Right to data portability (from 25 May 2018)
Right to object
In the event that your personal data is being processed based on a legitimate interest of Henkel, you have the right at any time to object to the processing of your personal data on grounds relating to your particular situation. Henkel will stop processing your data unless Henkel can demonstrate compelling legitimate grounds for processing this data that override your interests, rights and freedoms or unless the processing of the data is required for the establishment, exercise or defence of legal claims.
 
If you wish to exercise your rights or if you have any further questions relating to your personal data, please send an email or a letter to our Data Protection Officer, Mr. Frank Liebich, Henkel AG & Co. KGaA, Henkelstraße 67, D 40191 Düsseldorf (email: Datenschutz@henkel.com).